I completed the checkout and only received the welcome email, how do I get access to the app?
There are two likely scenarios in this case –
- The app emails have gone to your spam.
- You already have that email associated with trainerize, the app, and therefore do not need to setup another account.
In scenario 2, we recommend visiting the https://champcityholisticfitness.trainerize.com link and choosing Forgot Password? after entering the email address you used at checkout.
If you have any further issues, please don’t hesitate to contact us at email@example.com.
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